Digital product refund policy

Requesting a refund

Refund requests may be submitted within 14 days of confirmed payment. Include the order reference and describe the issue through our contact page.

Access problems

If a download link fails, a file is damaged or the wrong product is delivered, contact support for assistance. If the promised access cannot be provided, request a refund.

Refund processing

Approved refunds are returned to the original payment method. Processing times depend on the payment provider. There is no physical return or return shipping for a digital product.

License after a refund

After a refund, the associated personal-use license ends. Stop using and delete the refunded files. These terms do not limit applicable consumer rights.